Help Center

Yes all our products are real plated 18K GOLD/SILVER 316L stainless steel

Not Disfigurement/Tarnishing

By applying the right cleaning and care your 

BLINGPANTHER jewelries will last forever,

All our jewelry is stainless steel & waterproof, but we still recommend taking it out of your neck once you’re showering like any other type of jewelry. We also recommend taking it off before sleep or work out, all these recommendations have been given to keep it look brand new as it has never been used before.

• Clean your plated piece by using a cotton or very soft cloth/towel to clean off the dust and dirt.
• Carefully rub the surface of your gold-plated jewelry using a soft cloth/towel, which helps keep them bling and shiny.
• Don’t use a polishing machine, if you feel like your jewelry needs more clean you might need to use a warm cloth/towel SOFT ONE and this will help to clean them more but we recommend using it once you feel like you have to!
  
• Don’t use any type of soap or liquid in general, this might affect the plated gold/silver.
  

Yes all our product are waterproof

• Basic warranty comes automatically when you purchase any item for 3 months.
  
• Lifetime warranty is a buyable package, price depends on the pieces you’re buying and it’s for lifetime.
  

Restocking product takes between 3 weeks to 7 weeks after the product is out of stock.

Real plated Gold / Real plated silver.

Depending on the price, products less than $50USD get packed only in a dust bag, and above this price get packed in a dust bag then placed inside a branded box.

We always look to improve our service and offer the right product with the right sizing, please email us for any special requirement and we’ll try to help you with it.

For products prices over $50 USD You will receive it inside a BLINGPANTHER branded box, It would be perfect as a gift box.

No it doesn't show any details except the receiver name and address on the packaging parcel/box.

You can find the same design but defferent quality and some stores drop-ship them and it takes at least 50-70 days to arrive, (we guarantee you the satisfaction in our products and service).

Debit Card, Visa, Mastercared, AMEX, PayPal, Google Pay, Apple Pay.

YES!!  Before purchasing your items make sure you add your promo code into the promo code section.

• We do offer two types of shipping ( Express & Normal )

For normal shipping we do charge $7 USD for orders under $100 USD, Free Shipping for orders over $100 USD, And Express Shipping We do charge $17.50 USD

You might be required to pay the customs fee if you’re ordering from a country outside of Canada, and we do not take any responsibility for it.

You might be required to pay customs fee if you’re ordering from a country outside of canada, and we do not take any responsibility of it

You have only 12-hours to edit information, after that we will still try but we might not be able to edit anything based on shipping agent policies.

You will receive an email that will include the tracking number with shipping agent name, you will be able to track it either from our website (Track shipping section) or from the courier website

 Ex. UPS,DHL,FedEx...

It will take at least 48-hour for the tracking to be active and updated with latest information, after 48-hour is over and still no result please contact us.

Please make sure you insert the right information address and if this happened please contact us and we’ll help you to check with the shipping agent company.

You have only 12-hour to make any changes to your order, after 12-hour you will have to wait until you receive it, then return the package and we’ll refund you.

Shipping process takes 12-hours from our side and once the courier receives the package it takes 48-hours for the information to be updated.

When the item is out of stock you will see two options, either pay now and receive it when it’s available or notify me when the item is available, you have the option to take any action you want.

After the item goes out of stock average wait time is 4-weeks to be shipped to you

If your package was returned to our warehouse 90% of the time is because you entered the wrong information address.

Go to the contact us section and fill up your information,with the reason why you want to return you item and then we’ll schedule a pick up time with the couriers to pick it up from your location.

• Please keep in mind, Maximum days to return package is 14-days
  
• It must be not waring ( otherwise you’ll pay shipping cost again to receive your product )
  
• It must be at the same condition when you receive it
  
• Package must be clean as you receive it
  

Please contact us and provide an image of the item you received.

You can always check through the same tracking number we gave you when you ordered and once we receive your product, we’ll need 5 business days to process your request after receiving the item you returned.

• Please contact us and provide an image of what you received then we’ll do the process of the exchange
  
• Please keep in mind, Maximum days to return package is 14-days
  
• It must be not waring
  
• It must be at the same condition when you receive it
  
• Package must be clean as you receive it
  

We take 5 business days after receiving your returned item to finish the refund process, then we’ll do the refund.

• We can use Paypal as a second option
  
• If you don’t have PayPal we can transfer the money to the bank you'll give us the information of.
  

• When you order more than 1 item it all comes inside the same package.
  
• If item was missing please contact us and tell us which item is missing and we’ll send it to you once we verified the issue, process takes 5 business days
  

Yes you could, either 12-hour after ordering or once you receive it immediately.

• Please keep in mind, Maximum number of days to return the package is 14-days
• It must not be used or worn.
  
• It must be in the same condition as when you received it.
  
• Package must be clean as you receive it.
  

• If you want to return your item and refund your money you’ll have up to 6 months.

• The piece must be in the same condition as when you got it.

• If your piece has a problem you can exchange it with a brand new piece for 6 months for free ( only have to pay shipping cost ) after 6 months you’ll pay 30% of the amount you paid when you purchased it.

• If your item came inside a BLINGPANTHER box we’ll only replace the item and ship it to you with the same box.
  

• You will get priority in customer support.

• Must contact us to start any of these processes. 

• For any other questions about shipping and return please go to the delivery section in the FAQs page ( Delivery Section )